What Lumen's Voice Exit Means for Your Fax Lines
A customer told us about it before we read about it. Lumen, the carrier behind the CenturyLink, Qwest, and Embarq brands, has stopped selling and renewing business voice service. If your company has phone lines on Lumen, your contract now has an end date with no renewal behind it.
Most of the coverage so far is about replacing the phones. This post is about the fax lines, which tend to get one bullet point in a migration plan and then cause most of the trouble after cutover.