Guest author, Natalie DeCario, is the Marketing Manager at VoIP Innovations, a wholesale VoIP provider that specializes in providing Origination, Termination, E911, Hosted Billing, Fraud Detection, and an End User Portal.
Some will argue that the key to an ITSP’s (Internet Telephony Service Provider) success is to add the combination of choice, automation, and control to their business strategy. This is especially important when trying to reduce the time it takes to keep up with the clerical, yet necessary tasks such as billing customers, porting DIDs, and originating and terminating DIDs. While these tasks keep an ITSP afloat, they are also causing owners to slow down their operations and over clutter their agenda with tactical efforts that take away from strategy and bottom line.
Fortunately, VoIP Innovations has created a platform that allows ITSPs to use technology to receive the choice,