T38Fax knows that providing and supporting reliable Fax over IP (FoIP) can be a key differentiator for VoIP service providers. VoIP networks are optimized for voice services, not fax, making it challenging for these service providers to support FoIP. That’s why we partnered with Telinta, a global leader in cloud-based white label switching and billing solutions for VoIP service providers and their resellers. Their portfolio includes business and residential VoIP, hosted PBX, audio-conferencing, calling card, pinless, mobile, callback and wholesale VoIP. By working together, we can deliver reliable fax solutions to VoIP service providers.
Telinta customers can now sign up with us to take advantage of our fax-optimized SIP trunks, which enable users to achieve the same reliability as faxing over traditional PSTN lines. And our service provider customers can benefit from Telinta’s full portfolio of service provider solutions, including their cloud-based Softswitch and billing platform. Both companies are offering promotions for new customers. T38Fax customers who sign up with Telinta for new service will receive a $400 credit on their first monthly invoice. Telinta customers who sign up with T38Fax for new service will receive a 20% discount on their monthly usage.
See our knowledge base article for more information, including a 2 minute video on Telinta's Telicore™ Hosted Softswitch platform.
How does T38Fax do FoIP better?
- Consistent T.38. Consistency is the key to reliable T.38 interoperation. When offloading fax traffic to us, your customers’ equipment will only interact with our T.38 media gateways, ensuring predictable, high quality, reliable faxing.
- ECM (Error Correction). Error Correction Mode (ECM) is a fax protocol feature that retransmits any page data that is distorted or lost due to audio problems. It’s a fundamental part of the facsimile protocol and ensures that the fax will be an exact copy of the image on the other side. Most carriers disable ECM due to the mistaken belief that it’s harmful to T.38 fax success rates. Our T.38 implementation includes ECM, and we make sure our customers are configured to use it.
- Premium Fax Support. In the unlikely event your customers have a problem, we offer unlimited support from our fax industry experts. We use science, not superstition, to solve problems.
Want more information on how to impress customers with reliable FoIP? Contact us below!